Client Needs
FLM, a Motor Vehicle Loss Assessing firm, faced significant challenges in staffing their team with suitable candidates at the right price point. It often felt like finding the right talent was an uphill battle, hindering their ability to grow and cater to their clients’ needs effectively. They decided to venture into offshoring just five months ago, and the impact has been nothing short of transformative.
How AO Helped
Since partnering with AO, FLM have been able to build a team of five offshore members who have seamlessly integrated into their operations. The dedication, passion and attention to detail exhibited by these offshore team members have been truly impressive.
With the burden of administrative tasks lifted from their onshore team’s shoulders, their leaders can now focus more on client communication and high-level strategic work. This newfound focus has not only improved their service delivery but has also enabled them to better understand and meet their clients’ needs.
The Outcome
Offshoring was a game-changer for FLM’s team. It challenged them to elevate their standards and ensure that their offshore team members are equipped with the right skills and knowledge to excel in their roles. The result has been astounding, with their offshore staff quickly becoming an integral part of our business operations.
Their decision to partner with AO Offshoring has been one of the best moves they’ve made, and they absolutely recommend them to any business looking to achieve growth, efficiency and a competitive edge in their industry.
