Carpet Court, Australia’s largest flooring retailer with a strong national franchise network, partnered with Access Offshoring to overcome local hiring challenges and strengthen its Accounts Payable operations with skilled, cost-effective offshore support.
Client Needs
As the business grew the need for efficient and reliable back-office support became increasingly apparent. With business growth, they were looking to provide additional leverage for staff within the Accounts Payable team as they took more value add activities. Finding skilled staff locally proved to be a challenge due to the tight Australian job market. Carpet Court needed a cost-effective solution that did not compromise on quality and would integrate effectively with their automated processes.
How We Helped
Carpet Court turned to Access Offshoring to provide highly-skilled professionals from the Philippines. Access Offshoring’s model offered a compelling proposition: access to a pool of highly qualified candidates at a fraction of the local cost, without sacrificing the quality and reliability of the workforce.
Carpet Court engaged with Access Offshoring to discuss their specific needs and challenges. This initial consultation was crucial in understanding the precise requirements for the Accounts Payable Officer role.Once the ideal candidate was selected, Access Offshoring facilitated a smooth onboarding process and ensured seamless integration into the team.
The Outcome
Carpet Court onboarded a highly capable Accounts Payable Officer who rapidly adapted to the franchise system’s complex day-to-day financial operations.
The impact was immediate and positive. Carpet Court has since hired a second offshore Accounts Payable Officer, building a dedicated offshore team of two and exploring opportunities to expand into additional roles.
Carpet Court continues to uphold its reputation for excellence in the flooring industry, with Access Offshoring proving to be a reliable partner that delivers high-quality talent and support aligned with the company’s standards.
