“Beth and the Access Offshoring team have been outstanding. Remote resourcing was new to us, but they made the process seamless. A role we’d struggled to fill locally for months was filled and onboarded within weeks. Glen has exceeded expectations and delivers exceptional value – Access Offshoring has transformed our business for the better.” Dylan Horner, Operations Manager
Plumbco is a well-established plumbing company based in Western Australia, with over 8 years of experience delivering high-quality plumbing solutions across both residential and commercial construction sectors statewide. They offer a broad range of services – from new builds to civil and commercial projects. Their reputation is built on skilled tradespeople, professional delivery and a customer-first approach.
The challenge
As project demand increased, Plumbco required additional estimating capacity to support growing residential and commercial tender volumes. Despite months of recruitment efforts, the business struggled to fill a Plumbing Estimator role locally in Perth. The position required a specialised combination of plumbing experience, hydraulic knowledge, and estimating expertise – skills that were increasingly difficult to source in the local market.
At the same time, offshoring was a completely new concept for the business. There was initial uncertainty around whether a remote workforce could effectively support a highly technical role within a professional trade services environment.
How Access Offshoring helped
Plumbco engaged Access Offshoring to explore offshore staffing as an alternative solution. The recruitment process was managed end-to-end, with a strong focus on understanding the technical and operational requirements of the Plumbing Estimator role.
Candidates were sourced with proven experience in plumbing estimating, hydraulic systems, and Australian construction documentation, along with proficiency in tools such as Bluebeam Revu, BEAMS estimating software and project management platforms.
What had taken months to attempt locally was achieved in a matter of weeks, with the position successfully recruited and onboarded in a short timeframe.
Additional support was provided throughout onboarding to ensure the offshore team member integrated seamlessly into existing workflows and communicated effectively with the local team, making the transition to a remote workforce straightforward and efficient.
The outcome
Plumbco successfully onboarded an offshore Plumbing Estimator who has exceeded expectations and delivered strong value to the business. The role now supports residential and commercial quote preparation, hydraulic design review, accurate cost estimating and handling project documentation – significantly reducing pressure on the local team and improving turnaround times.
What initially felt like an unfamiliar approach has since proven to be a highly effective solution. Access Offshoring enabled Plumbco to overcome local skills shortages, fill a critical role quickly, and implement a scalable workforce model that has positively transformed the way the business operates.
Want similar results? Book a free strategy call to see how offshoring could work for your business.
