Access Offshoring

THE OFFSHORE RECRUITMENT SPECIALISTS
BOOK A MEETING
Is scheduling and client communication for ongoing maintenance work stretching your team too thin?

Outsource skilled offshore Service and Maintenance Coordinator into your team.

Our embedded offshore service and maintenance coordinators can help solve this by delivering consistent, high-quality output that aligns with your business goals. This role picks up once the build phase ends, supporting the ongoing service and maintenance side of your business.

Trusted by leading construction businesses

Whether you're growing your construction business, streamlining operations or looking to get offshoring right this time around, we make offshoring simple, sustainable and successful. ​

How we build your offshore Service and Maintenance Coordinator team

Whether you're growing your construction business, streamlining operations or looking to get offshoring right this time around, we make offshoring simple, sustainable and successful. ​

Collaborate to scope roles and required capabilities aligned to your goals.

Source top-tier offshore talent matching your technical and cultural needs.

Integrate offshore staff into your team with tailored onboarding and admin management.

Provide continuous alignment through performance reviews, training and retention strategies.

What your offshore Service and Maintenance Coordinator can do

Experience levels

Our embedded offshore service and maintenance coordinators can deliver consistent, high-quality output that aligns with your business goals. They work full time, Australian timezone.

Schedules jobs, updates work orders and handles routine client and technician communication under direction.

Coordinates the full service and maintenance schedule, manages client communication and job tracking through to invoicing with limited oversight.

Owns service scheduling and dispatch, resolves escalations and plans recurring maintenance, and mentors junior coordinators.

Software and tools experience

Our embedded offshore service and maintenance coordinators can deliver consistent, high-quality output that aligns with your business goals. They work full time, Australian timezone.

What our clients say

When Brisbane's local talent pool ran dry, Aptus turned to Access Offshoring. Tapping the Philippines' deep talent market, they grew a two-person hiring plan into five exceptional offshore team members.

Watch video testimonial

Marcella NursooAlliance SI
We were hesitant at first; however, Access Offshoring’s experience has guided us through the process and addressed any concerns that arose along the way. Currently, we have seven talented candidates working with us.
Ryan FrisinaWanneroo Patios
Our offshoring journey began just a year ago and it's been incredibly rewarding. We've grown our team to three talented designers . Despite onboarding remotely, the process was seamless through chats, screen sharing and consistent communication. Meeting the team face-to-face in the Philippines was truly special and strengthened our connection even more.
Chris HunterSpanner Plumbing
The team is awesome. We weren't sure about doing offshoring. But AO have made it so easy and simple to do. They have a huge pool of talent and always keep you updated. If you're thinking about doing off shoring. Reach out to Tifffany and the team.
Dylan Horner Plumbco Perth
Beth and the Access Offshoring team have been outstanding. Remote resourcing was new to us, but they made the process seamless. A role we’d struggled to fill locally for months was filled and onboarded within weeks. Glen has exceeded expectations and delivers exceptional value - Access Offshoring has transformed our business for the better.

Frequently asked questions

Yes. Our outsourced staff are employed through our fully compliant Philippines entity, ensuring they meet local employment laws. We also align with Australian standards for data security, confidentiality and operational compliance.

Yes, all embedded professionals work exclusively for your business full-time, seamlessly integrating with your existing team.

Yes. We recruit staff with experience in Simpro and AroFlo, then you can train them to match your specific job scheduling, dispatch and client communication processes.
No. It suits any construction or trades business with an ongoing service or maintenance workload, whether that’s a dedicated division or an add-on to project-based work.

Related offshore roles

Our embedded offshore service and maintenance coordinators can deliver consistent, high-quality output that aligns with your business goals. They work full time, Australian timezone.